baseLINE · FAQ

Common questions and troubleshooting for streamers and viewers.

Streamer Questions

How do I get started with baseLINE?

Visit baseline.click/connect to create your account, then activate the extension in your Twitch Creator Dashboard → Extensions.

Do I need to be a Twitch Affiliate or Partner?

Yes. To install extensions on your channel, you must be a Twitch Affiliate or Partner. If you're not yet Affiliate, focus on growing your channel to meet the requirements.

Can I use baseLINE on multiple channels?

Yes. One baseLINE account can be used across multiple channels. You'll configure each channel separately in the Twitch Creator Dashboard.

How much does it cost?

baseLINE is free to install and use. There is a small fee (5%) on tips sent through the platform to support development and operations.

Where do tips go?

All tips go directly to your wallet on Base. You can hold them, swap them on a DEX, or bridge them to another network.

Can I use my own wallet?

Yes. You can link an external wallet (MetaMask, Coinbase Wallet, etc.) instead of using the auto-created embedded wallet.

Viewer Questions

Do I need crypto to participate?

You need some ETH or USDC in your wallet to send tips. If you don't have crypto yet, you can buy some through Coinbase, Binance, or another exchange and send it to your wallet.

Is USDC stable?

Yes. USDC is pegged to the US dollar (1 USDC ≈ $1). It's a stablecoin, so its value doesn't fluctuate like ETH. Many viewers prefer USDC for predictable tip amounts.

Can I get a refund on a tip?

No. All transactions on the blockchain are final. Double-check the amount before sending.

Do I earn rewards for watching?

Some streamers offer rewards to active viewers. Check the panel for any reward programs or token drops.

Technical Questions

What blockchain does baseLINE use?

baseLINE runs on Base, an Ethereum Layer-2 network. It's fast (2-second transactions) and cheap (fees under $0.01).

Is my wallet safe?

Yes. baseLINE is non-custodial — only you control your wallet. Funds are secured through your sign-in method. baseLINE never has access to your assets.

Can I bridge my tokens to Ethereum?

Yes. Use the official Bridge at bridge.base.org to move tokens between Base and Ethereum.

What currencies are supported?

• ETH — Native token on Base
• USDC — USD-pegged stablecoin
• Creator Token — Custom tokens deployed by streamers

Troubleshooting

Overlay shows a blank screen in OBS

1. Confirm the extension is Activated on your channel.
2. Verify the URL is exactly https://t.baseline.click/overlay.
3. Sign into Twitch in OBS's browser source.
4. Refresh the browser source or restart OBS.

Panel doesn't appear below my stream

1. Confirm the extension is activated on the Panel surface.
2. Check that you have panel slots available on your channel.
3. Viewers may need to scroll down to see all panels.

Tip failed to send

1. Make sure you have enough ETH for gas fees.
2. Check that you have sufficient balance of the token you're sending.
3. Try again after a few seconds — network congestion can cause temporary failures.
4. If the problem persists, contact support with the transaction details.

I can't sign in

1. Clear your browser cache and try again.
2. Try a different sign-in method (email, Google, Apple, wallet).
3. Make sure pop-ups aren't blocked — Privy uses a modal for sign-in.